Timescale Subprocessors

Last updated: May 18, 2023

Timescale uses certain Subprocessors to assist in providing the Timescale Services. Subprocessors are Timescale’s authorized vendors and third-party service providers that Process Customer Personal Data. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the Timescale Cloud Data Processing Addendum or other separate data processing agreement between Customer and Timescale, as applicable.

Cloud Infrastructure Providers

Timescale may engage the following entities to process Customer Personal Data that you include in your use of Timescale Services:
Third-party EntityDescription of ProcessingCorporate Location
Amazon Web ServicesInfrastructure ProviderUnited States
Google Cloud PlatformInfrastructure ProviderUnited States
Microsoft AzureInfrastructure ProviderUnited States

Other Third-Party Subprocessors

To provide support and perform other service functions, Timescale may also engage the following entities to process Customer Personal Data on your behalf:
Third-party EntityDescription of ProcessingCorporate Location
CloudflareContent deliveryUnited States
GoogleSupport communications, file storageUnited States
OpsGenieAlert monitoringUnited States
SalesforceCustomer support portalUnited States
SlackAlert monitoring, support communicationsUnited States
SentryError TrackingUnited States
ZoomVideo conferencingUnited States