• Products & Services

    Timescale Cloud

    A reliable PostgreSQL cloud for your workloads

    Support Services

    Support options for your use case, infrastructure, and budget

    Workloads

    Time Series

    Lightning-fast ingest and querying on PostgreSQL

    Real-Time Analytics

    The fastest real-time analytics on PostgreSQL

    AI and Vector

    Build RAG, search, and Al agents, all on PostgreSQL

    Open-Source Extensions and Tools

    Time Series and Real-Time Analytics

    A reliable PostgreSQL cloud for your workloads

    AI and Vector

    Security Scanner

    Security, reliability, and support for demanding businesses.

  • Documentation

    Timescale Docs

    Learn how to make PostgreSQL faster with our documentation

    AI and Vector

    Learn how to use PostgreSQL for Al with our documentation

    Learn PostgreSQL

    Learn PostgreSQL

    Learn the PostgreSQL basics and scale your database performance

    Timescale Benchmarks

    Timescale benchmarks

    See how Timescale performs against the competition

    More

Timescale Security

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Timescale provides robust security designed to meet the stringent demands of developers in regulated and sensitive environments. 

Compliance and Audits

SOC2 Type 2

Timescale’s SOC 2 report is available to all customers on Timescale Scale or Enterprise Plans.

GDPR

Timescale fully complies with GDPR regulations, with all related requests handled via our support team.

HIPAA

We offer HIPAA (Health Insurance Portability and Accountability Act) compliance for Enterprise Plan subscribers.

CCPA

Data notice at collection in compliance with the California Consumer Privacy Act. Read more in .

Authentication and Encryption

MFA

Timescale offers secure Multi-Factor Authentication (or 2FA) for all customers.

Encryption in transit

Timescale requires industry-standard Transport Layer Security (versions 1.2+) encryption for all connections. All database services support client certificate verification modes. Critical internal traffic is protected by mutual TLS.

Encryption at rest

All data volumes, including backups, are encrypted at rest with unique keys specific to each service, and keys are automatically rotated at a regular cadence. Data encryption keys with AWS-KMS, and Virtual Private Network (VPN) keys with OpenSSL, are both 256-bit key; website SSL certificates with TLS areis 128-bit key.

SSO/SAML

SSO/SAML authentication is available to all customers on Timescale Enterprise Plan.

Network Security and Data Sovereignty

Backups

All customer databases are continuously backed up to highly durable storage. Point-In-Time Recovery (PITR) is available to all database services.

Data center security

Timescale runs all services on AWS data centers which have some of the highest levels of security and reliability available.

Payments and PCI

Credit card payments are processed through Stripe without storing personal credit card information.*

Intrusion detection/Pen test

Timescale regularly collaborates with external security audit firms to assess our security posture and intrusion detection capabilities. Results of the tests are available by request.

Subprocessor transparency

Timescale keeps the list of data subprocessors .

Vulnerability scans

Software developed by Timescale is constantly analyzed by static analysis security tools. Code is reviewed as changes are proposed and security design reviews take place as needed.

VPC peering

Privately link your application’s VPC to a dedicated VPC running Timescale Cloud, so traffic stays off the public internet while retaining low-latency performance.

AWS Transit Gateway

Route traffic from different clouds, on-premise data centers and other AWS services through a single Timescale Cloud connection using AWS Transit Gateway.

IP allow lists

Restrict access to your Timescale Cloud services to trusted IP addresses only, preventing unauthorized connections without the need for a Virtual Private Cloud.

Bullet-proof Support

Operations support

Support is fully staffed 24x7 globally, with a based on issue severity. Contact us for your support and operations requests.

Security guidance

Engineering review for security best practices, making sure your Timescale deployment is secure from unauthorized access, data breaches, and other security threats.

Security monitoring

Timescale uses 24/7 on-call rotations with internal escalations to monitor all systems. Subscribe to our for system- wide alerts.

*Credit card payments are processed through Stripe without storing personal credit card information. Corporate invoicing is also available to Customers spending at least $1000/month. Stripe is a certified PCI Service Provider Level 1, which is the highest level of certification in the payments industry.