Hello @MartinMogh welcome to the forum and thank you for the question.
I’ve moved it to the Timescale Cloud category as the question’s specific to Timescale’s hosted services. First of all, can I check if you found this page in the docs? https://docs.timescale.com/cloud/latest/scaling-a-service/ I think probably what you need insight about is connection pooling… I found an article about MST connection pools but I am still looking for the equivalent cloud one… it may be useful background though?
From what you say it seems like you have a trial or paid account? The very best place to get the answer you need will be from our support team – you can access support from your Cloud console or by emailing [email protected] Also, if you didn’t have an intro session yet with a Customer Success Manager, let’s see if we can get that set so that you can talk with them about your use case and make sure you’re getting the right information – they can call in engineer(s) as necessary to talk with you. Please send me a direct message if you would like me to help set that up (I’m Timescale’s community manager).
All that said! If I can get a generic response here in the public forum, I will as I am sure it’s a question that will arise again