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Time series and analytics
PostgreSQL but faster. Built for lightning-fast ingest and querying of time-based and event data.
Time series and analyticsAI and Vector
PostgreSQL for AI. Seamlessly build RAG, search, and AI agents with the pgvector, pgvectorscale, and pgai extensions.
AI and VectorDynamic PostgreSQL (Early Access)
Managed PostgreSQL with the benefits of serverless but none of the problems.
Dynamic PostgreSQL (Early Access)Deployment options & services
Support Services
Support options to adapt to your use case, infrastructure, and budget.
Open-Source Extensions and Tools
Open-source PostgreSQL extensions you can run on your own instances.
Security scanner
pgspot
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AI and Vector
PostgreSQL for AI. Seamlessly build RAG, search, and AI agents with the pgvector, pgvectorscale, and pgai extensions.
pgai docspgvector docsAI and VectorLearn PostgreSQL
Timescale is PostgreSQL, but faster. Learn the PostgreSQL basics and scale your database performance to new heights
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For our customers using our managed cloud services
Cloud Basic SupportAlways included | Cloud Production SupportRecommended | |
---|---|---|
Overview | Level of support included with all Timescale trials and subscriptions. It covers support tickets via email during business hours with a 1 business day target response time, as well as direct assistance for general questions and best practices. | Focused on keeping production workloads operational, providing on-call assistance for critical applications. It gives you 24x7 coverage for severe incidents, with 1h target response times for issues involving a production database down. |
Hours of coverage | Mon-Fri, 9AM-5PM ET | 24x7 for Severity 1-2 issues 9AM-5PM ET for Severity 3 issues |
Target response times | 1 business day | 1 hour for Sev. 1 (critical) issues 4 hours for Sev. 2 (high) issues 1 business day for Sev. 3 (moderate) issues |
Support channel | Email + Support Portal | |
Pricing | Always included at no extra cost | Annual subscription |
Cloud Basic Support
Always included
Cloud Production Support
Recommended
Cloud Basic Support
Always included
Cloud Production Support
Recommended
Cloud Basic Support
Always included
Cloud Production Support
Recommended
Cloud Basic Support
Always included
Cloud Production Support
Recommended
Cloud Basic Support
Always included
Cloud Production Support
Recommended
For specifics about paid offerings, please see our Support Agreement and Support Policy.
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For specifics about paid offerings, please see our Support Agreement and Support Policy.
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