Implementation Engineer (North or South Americas)

Customer Care

Timescale is hiring an Implementation Engineer for our growing, international team! The right candidate will be comfortable providing deep technical assistance in implementing data models and schemas in a variety of customer architectures and situations. You should have deep experience with implementing relational databases (PostgreSQL is a strong plus!) and must quickly gain a detailed understanding of TimescaleDB, and how to use its advanced features to set customers up for success. You should have a “can do it” attitude, where helping the user comes first. Timescale is a remote-first organization; this is a full-time position with a preferred location in any US time zone in North America or Brazil.

What You Will Do:

  • Be integrated into customer teams, helping them execute, and succeed as they get started with Timescaledb on our hosted platforms.
  • Work with our Data Architects and customers to put together a plan for schema, compression, continuous aggregates, and how to integrate those features into their existing workflows.
  • Have one or two-week remote engagements with customers helping them start using Timescaledb with their existing application stacks.
  • Help develop educational content based on customer needs and desires.
  • Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture. 

What You Need:

  • Bachelor’s degree in computer science, information systems, or equivalent experience.
  • Relational DB experience at scale: administration, data modeling, query optimization
  • Experience as a technical support professional, Technical Account Manager, Solutions Architect, Consultant, or similar role with external customers and deep integration work with their systems.
  • Strong aptitude for understanding and learning new software products.
  • Strong communication skills and the ability to express complex technical concepts to a varied audience.
  • A thorough and holistic approach to data platforms, data analysis, and infrastructure.

Other Things that Will Help: 

  • Be familiar with TimescaleDB! You should download and test it out before you apply.
  • Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure.
  • Experience with Relational databases, NoSQL databases, data modeling tools, ETL Pipelines, and data lifecycle management.
  • Familiarity with Postgresql, including best practices, Query Plan analysis, backup/restore, migrations, etc
  • A strong sense of curiosity and a willingness to wade into the unknown and learn as you go.

About Timescale🐯

Timescale is the creator of TimescaleDB, the industry-leading relational database for time-series. Tens of thousands of organizations trust TimescaleDB today with their mission-critical time-series applications. The company is dedicated to serving software developers and businesses worldwide, enabling them to build exceptional data-driven products that measure everything that matters: software applications, industrial equipment, financial markets, blockchain activity, consumer behavior, machine learning models, climate change, and more. Analyzing data across the time dimension (“time-series data”) enables developers to understand what is happening right now, how that is changing, and why that is changing. Timescale is a remote-first company with a global🌎 workforce and is backed by Tiger Global, Benchmark Capital, New Enterprise Associates, Redpoint Ventures, Icon Ventures, Two Sigma Ventures, and other leading investors. For more information, visit www.timescale.com or follow @TimescaleDB.

Working at Timescale🐯

Timescale is breaking boundaries and setting new standards in the innovating and rapidly growing time-series data industry. Built on the foundation of people-focused values and principles, Timescale makes sure integrity, mutual respect, and compassion is at the heart of everything we do. Empowered by our Co-Founders, Ajay Kulkarni (CEO) and Mike Freedman (CTO), we are challenging the norm by working with people who continuously inspire and teach us 🤝. 

Enjoy debating the crunch-factor of different chicken nuggets 🍗, sweating it out during lunch 💦, talking about your kids, whether they be actual children 👶🏽, potted plants 🪴, or four-legged creatures 🐾? You’ll fit right in at Timescale!

What we’re offering

Benefits may differ from country to country.

  • Flexible PTO and family leave
  • Summer Fridays off in August ☀️
  • Full remote work from anywhere
  • Stock options
  • Monthly WiFi stipend
  • Professional development & educational benefits
  • Premium insurance options for you and your family (US employees)
  • FSA/Dependent FSA plans (US employees)
  • 401(k) retirement plan (US employees)

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